Terms of Service

Last Updated: October 26, 2026

By accessing or using our Website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website or use our services.

Customer care and transactional messages. By providing your mobile phone number and checking the customer care SMS consent box, you agree to receive text messages from Digital Limelight Media relating to your inquiry and account, including replies to your questions, strategy session scheduling, confirmations, reminders, rescheduling notices, and account or project updates. Message frequency varies based on your interaction with us. Message and data rates may apply.

Promotional messages. Promotional and marketing text messages require a separate, optional opt-in. A second, clearly labeled consent checkbox is provided for this purpose and is never pre-selected. Checking the promotional SMS consent box is not required to receive customer care messages and is not a condition of purchasing any goods or services. You may consent to one program without the other, and you may opt out of either at any time.

For both programs: you can opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us at +1 616-816-2093 or hello@dlmconversion.com.

Consent to receive SMS messages is not required to purchase goods or services.

Digital Limelight Media does not share, sell, or rent mobile phone numbers or SMS consent to any third parties for their own marketing or promotional purposes. Mobile information and SMS consent are not shared with third parties except with service providers acting solely to deliver the messages you have requested.

Changes to Terms: We may update these Terms at any time. Continued participation in SMS communications constitutes acceptance of those changes.


DLM Assistant Texts (DLM employees only)

DLM Assistant Texts are notices sent to Digital Limelight Media employees by DLM’s in-house AI assistants, for example that a task they started is finished or that a report was sent to their inbox. Employees can also reply to a text from their own assistant, and the reply is passed to that assistant.

Only employees who turn these texts on themselves, in DLM’s internal system (their profile, Connected Assistants), and confirm with a code texted to their phone receive them. They are off by default, and no one can turn them on for someone else.

Message frequency varies. Message and data rates may apply. Reply HELP for help, or reply STOP to stop at any time; texts can also be turned off in the same place they were turned on. Carriers are not liable for delayed or undelivered messages.

Digital Limelight Media never shares mobile numbers or SMS consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.